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Frequently Asked Questions about Log Book Servicing

To help you understand Log Book servicing and learn more about ETS Equipment & Transport Specialists in Chinchilla, please read the questions and answers below:

At ETS Equipment & Transport Specialists we get asked many questions about Log Book Servicing and general automotive servicing. Learn more by reading these questions and answers. If your question doesn't appear, then please contact us.

What is a Log Book Service?

Your next required service for your vehicle make/model as per the manufacturers guidelines.

Why do I need a Log Book Service?

To ensure you car is maintained and is regularly checked for any problems. Ensuring your filters are changed at the right intervals means less problems.

What happens if I miss a Service?

Contact us at ETS Equipment & Transport Specialists and get it done ASAP.

Will I lose my New Car Warranty if I don't go back to the dealer?

Depends on your warranty conditions. We have qualified mechanics - our work qualifies. We are a Repco Authorised Service centre.. ETS Equipment & Transport Specialists is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.

I have lost my Log Book, do I need it?

No, we complete service records and provide you with a copy

Do you provide Digital reports for the work you have done or of what's wrong with my car?

No - we only provide a printed copy with your invoice/report.

How long will the Service take?

Depends on which service you car needs - some services are quick, others lengthy depending which kilometre service you require.

How much will my Service cost?

We charge an hourly rate.

How can I pay for my Service?

Payments we accept are cash or eftpos

When are you Open?

For your convenience ETS Equipment & Transport Specialists is open early at 7:30am and we close at 5pm Monday to Friday. Closed Sat/Sun.

What is the earliest time I can bring my car in?

Any time that suits - we have a key box to drop your keys into.

Can I drop off my car after hours?

Yes, just let us know at time of booking that your would like to do this - we have a secure key box.

Is there a secure key drop off box after hours?

Yes, speak to us for more details.

Can I collect my car after hours?

Yes this can be arranged. Speak to our friendly staff at time of booking.

Can you drop me home when I deliver my car for servicing or repair?

Yes we can do this by prior arrangement within the town of Chinchilla.

What happens if something is not right after my car service?

At ETS Equipment & Transport Specialists we take great pride in our work, but if something doesn't seem quite right then please call us immediately. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.

Will you give me reminders when my next sercive is due?

Normally we don't but happy to do so if you would like us to.

Can my car be serviced at the same time it is repaired?

Yes, of course we can do this for you whilst your vehicle is in our Chinchilla workshop. Please book this in at the same time as your repair.

How do I book in a Service?

Please ring our office and speak to one of our qualified team to book in your car for a Log Book service, repair or diagnosis on 4668 9289 or fill in the booking form below with your enquiry.

How often should I really service my car?

Depends on how much you use it - either every 6 months or 1 year

I don't drive much, do I still need a service?

No - a service is based on kms travelled

Can you fix other things while my car is being serviced?

Yes we can make repairs whilst your vehicle is being serviced. If we find something wrong during your service we will be in touch and discuss it with you.

Can you wash my car?

Yes, but this is charged by an hourly rate. Ask for more details when you book in.

What type of oils and parts do you use?

We use high quality oils and parts as per manufacturers recommendations.

Do you check my brakes during a service?

Yes, checking your brakes is part of your service.

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